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Return and Shipping Policies

We thank you and appreciate you! 

Lets us help you choose the right product for you ! Free product consultations are available at info@gmail.com and (619) 991 3503

 

RETURNS

 

   Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

 

   Please do not send your purchase back to the manufacturer.

Refunds 

   Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

   Late or missing refunds :

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@glowtostudio.com.

   To return your product, you should contact us by either email : info@glowtostudio.com or phone number during business hours at : (619) 991 3503

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

SHIPPING

   Orders are shipped anywhere in the United States. 

   Shipping may take 2-7 days. 

   

   Shipping cost is flat fee of $8.

   

   In the case of damaged package due to delivery , please reach us at info@glowtostudio.com . Please provide image proof. Please contact the shipping provider as they are responsible for the damage.

   

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